Customer Testimonials

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DealerRater Jun 4, 2022

Victor is a superb professional. He is personable and knows his products thoroughly. He is genuine and does not pressure.

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DealerRater Jun 2, 2022

I could not be happier with my purchase! Lisa was extremely knowledgeable on many of the options and features of the cars and helped me find my perfect car. I can confidently say I will be returning for future purchases and highly recommend Lisa for anyone in the market for a new vehicle!

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DealerRater Jun 1, 2022

Victor was great. Very personable, professional, and helped me with patience and no pressure. Would definitely recommend to others. The sales lady was very helpful as well.

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DealerRater Apr 28, 2022

We had a great car buying experience with Victor at Mercedes-Benz of Bourbonnais. There was no pressure and he was very knowledgeable. We walked away with a great deal too!

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DealerRater Apr 26, 2022

Excellent experience working and buying from you guys, I appreciate your help and assistance finding the best vehicle for my family!

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DealerRater Apr 15, 2022

Victor and the whole team at Mercedes Bourbonnais dealership was so easy to deal with. I had a 4 hour drive to this dealership from where I live. When I arrived I had brought the wrong check book they let me drive the car home anyway. Thank you Mike you made it so easy for me not to worry then I wired the money when I got home. Terry who sold the tire car warranty was awesome I’m in sales and he was not pushy like most of the other sales men have been in my pass purchases. He just ...

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DealerRater Apr 11, 2022

I got nothing but only good things to say about this dealership.Lisa was very professional and knowledgeable. Everything went nice and smooth Strongly recommend

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DealerRater Apr 8, 2022

The entire staff was so nice. The service from Lisa in sales and James in financing was impeccable! I highly recommend this location.

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DealerRater Apr 6, 2022

Victor took care of me. It was such a great experience working with Victor. He kept me on point in securing my vehicle in less than a week. I made a Call to the dealership on Monday to inquire about an incoming vehicle that was arriving on that day. When the car arrived he got in touch with me and started the ball rolling. Including Financing, Insurance and a Chicago pick up for me everything was ready by Friday. I only have one beef. No Plastic covers for the carpet pad or car mats. I was use to dealers tossing ...

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DealerRater Apr 6, 2022

Victor was absolutely a great salesman. His personality, patience, and professionalism was top notch to say the least. I will continue to do business with Mercedes Benz Of Bourbonnais entirely based on Victor's performance. A very satisfied customer I am.... Thank You Victor !!!

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DealerRater Apr 3, 2022

Victor is wonderful. He took care of me when I need a loaner while waiting for my new car to get delivered. Amongst all the car sales person I have met, he simply is the one I can say the nicest and true with his customers. I would 100% definitely recommend this dealership.

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DealerRater Mar 28, 2022

Victor was a great sales person to work with, new the vehicle well when we went on test drives. Did not like having to put sticker price - never done that before in 35 years of car purchases.

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DealerRater Mar 18, 2022

Great customer service and the process was quick and easy. Everyone was great to deal with.

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DealerRater Jan 15, 2022

Lisa was wonderful!!! She went above and beyond helping get the car and payment I wanted.

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